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NHS App hits over 30 million sign-ups

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  • New options added this yr will allow customers to obtain notifications from their GPs and examine and handle their hospital appointments, with healthcare info now at their fingertips
  • Use of the NHS App is liberating up worthwhile clinician time with 1.7 million GP appointments booked and over 22 million repeat prescriptions ordered via the NHS App within the final 12 months

Thousands and thousands extra sufferers throughout England are benefitting from simpler entry to their well being information and medical providers via the NHS App, as signal ups high 30 million – together with seven million new signal ups in 2022.

The app, which launched 4 years in the past, was probably the most in style free well being apps of 2022 – with extra individuals accessing its vary of options, together with over 65 million GP file views. The federal government has already met its goal to have 68% of individuals in England registered with the NHS App by March 2023 and is firmly on monitor to fulfill its second goal to have 75% of individuals registered by 2024.

The app affords a digital entrance door for interacting with the NHS and has seen a number of latest options launched within the final 12 months – empowering sufferers to entry providers from the consolation of their houses.

Well being and Social Care Secretary Steve Barclay mentioned:

Expertise is remodeling the best way we use the NHS and with over 30 million signal ups to the NHS App throughout the nation, together with seven million this yr alone, there’s big potential to modernise providers for sufferers and workers.

Within the final yr alone 21 million repeat prescriptions have been ordered via the app, saving worthwhile time for clinicians and serving to individuals entry their remedy as simply as attainable.

On high of this we’ve got added modern new options – from accessing GP information to reserving Covid jabs – which is able to assist us ease pressures on GPs and different major care providers and supply simpler, personalised care. Should you haven’t already I’d encourage you to obtain the app and see the way it may help you entry the providers you want.

The NHS App is supporting hardworking NHS workers as they work tirelessly to clear the Covid backlogs, liberating up worthwhile clinician time in addition to empowering sufferers to have better management over their well being and care information.

A complete of 1.7 million GP appointments had been booked via the NHS App this yr and a file breaking 22 million repeat prescriptions ordered, up from 9 million over the identical interval final yr. 128,000 individuals additionally registered their organ donation resolution via the NHS App.

Sufferers in lots of elements of the nation are additionally capable of view and handle their hospital appointments on the app – serving to to construct a contemporary, digital NHS. The brand new options embrace viewing all referrals and future hospital appointments in a single place, accessing supporting info for appointments –reminiscent of hospital maps – together with reserving, altering and cancelling appointments.

The brand new options can be found to sufferers at 20 NHS Trusts throughout the nation from York and Scarborough to Royal Cornwall – with one other 24 trusts anticipated to be out there by March 2023 – and has been used over 800,000 instances.

Lords Minister For Expertise Nick Markham mentioned:

Thousands and thousands of sufferers have continued to enroll to the NHS App, serving to to generate a file variety of views and modernise how our well being service works.

We’ll proceed to innovate and incorporate new options to make sure that sufferers can entry handy, prime quality care when and the place they want it.

Simon Bolton, Interim Chief Government at NHS Digital, mentioned:

The NHS App continues to vary the best way individuals in England entry healthcare providers. Because it was launched 4 years in the past, thousands and thousands of individuals have used it to guide GP appointments, order repeat prescriptions and examine GP information.

We’ve additionally added new options to the app to assist individuals handle hospital appointments, guide Covid vaccinations and obtain messages from GPs. The NHS App is a superb instance of how expertise can be utilized to assist individuals take management of their healthcare and entry NHS providers rapidly and simply.

Dr Vin Diwakar, medical director for transformation at NHS England, mentioned:

It’s improbable that the NHS App is already within the pockets of thousands and thousands of individuals, offering quick access to essential on a regular basis NHS providers like repeat prescriptions and GP appointment bookings.

Our imaginative and prescient is to rework the NHS App right into a entrance door for the NHS, with many thrilling new options and modifications deliberate – delivering on the NHS’ Lengthy Time period Plan dedication to proceed to harness the ability of expertise for sufferers and workers – which stays on the coronary heart of our plans to innovate affected person take care of the twenty first century.

Folks can even obtain notifications from their GPs, a function which has been rolled out throughout practically 2,000 practices. Because of this effort over 700,000 messages to replace sufferers together with appointment reminders and take a look at outcomes have been efficiently processed.

Individuals are additionally benefitting from the flexibility to guide a Covid vaccine appointment via the NHS App. Greater than 28,000 bookings have been made by way of this route in simply 4 weeks for the reason that function was added in November, accounting for 9% of all bookings since this function was enabled.

Thanks to those form of options, thousands and thousands of persons are benefitting from simpler and faster entry to NHS providers – and the federal government will proceed to construct on the progress which has already been made.

New options within the app out there subsequent yr will guarantee sufferers can entry extra NHS providers at their fingertips – together with reserving their flu vaccination and accessing hospital correspondence, reminiscent of pre-consultation questionnaires.



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